FAQ
FAQ
Order & Delivery
Please check first if the current delivery time has already passed. You can find this under "What is the approximate delivery time?". The indicated delivery time has elapsed or there are missing parts of your order? Then please contact us via support@leetdesk.com. Please have your order number ready.
The average delivery time is 24 days. In the best case it is 18, in the worst case 40 days.
Why can't you deliver faster?
All LeetDesks are highly customizable, which is why we can't have every variation in stock. That's why every LeetDesk you buy is made just for you - and that takes a little longer 🙂
It may happen that parts of the desk and add-ons are shipped separately and arrive at different times or days depending on the whim of the parcel service. Unforunately this is beyond our control.
Once the products are shipped, you will either be given one or more tracking numbers to follow up, or be contacted by the shipping company via a phone call.
If you think we or the parcel service have forgotten you, please contact us via chat or mail at support@leetdesk.com
Please send us an email to support@leetdesk.com.
The delivery within Germany, Austria and Switzerland is "free point of use". This means that your order will be carried by 2 people of the DHL delivery service to wherever you want it to go (only applies when ordering a desk, not for mere add-on orders). In all other countries "delivery to curb" applies. This means that your delivery will not be carried into your home at the moment. Therefore we recommend to receive the order with a second person. Thank you for your understanding.
- Germany
- Netherlands
- Belgium
- Luxembourg
- Poland
- Croatia
- Slovenia
- Austria
- Czech republic
- Denmark
- Finland
- Italy
- Monaco
- Sweden
- Bulgaria
- Estonia
- Lithuania
- Latvia
- Romania
- Hungary
- Greece
- Ireland
- Portugal
- Spain
- Norway
LeetDesk
The LeetDesk is available in two different colors: black (LeetDesk Dark) and white (LeetDesk Light).
In addition, depending on the model, you can choose from the following colors for the border of the desk:
- Leet Orange (orange)
- Shadow Black (black)
- Crosshair Red (red)
- Flashbang White (white)
- Sakura Rose (rose)
Ghost Touch is a special coating on the tabletop that makes the surface resistant to fingerprints and less prone to scratching.
No, Ghost Touch is not retrofittable.
Yes, all of our models are.
Assembly takes between 30-60 minutes and can be handled by anyone who has ever assembled furniture from Sweden.
However, it may be helpful to have a second person at hand when turning the table over.
We recommend using a power drill for quick assembly. However, if this is not available to you, a normal screwdriver is also sufficient.
Of course! Please check our showroom page to find a showroom near you.
Add-Ons
Yes, all add-ons are specifically designed and customized for the LeetDesk.
Yes, it is possible as follows:
- 140x70 - 2 monitor arms
- 160x80 - 3 monitor arms
- 180x80 - 4 monitor arms
However, before you add 3 monitor arms to your cart, we recommend you rather choose our Triple Monitor Arm.
The maximum span per arm is 75 cm. This span supports e.g. a 32 inch monitor in the middle and two 27 inch monitors on the outside.
Yes - that's not a problem! However, it's much less effort to attach the add-ons when you first set up the desk. Since the desk is still upside down when you assemble it.
The PC holder can handle a load of up to 20kg (44lbs). For more detailed specifications, take a look here.
No, it is enough to buy one cable tray. You get one half for both sides. The halves are attached left and right while the middle is kept free to provide space for the monitor arm for example.
Troubleshooting
Please reset the LeetDesk:
- Press the 'down' button once for approx. 5 seconds until the display shows 'RST'.
- Release the button.
- Press and hold the 'down' button again. the table will automatically move down a bit, then up again.
- Everything should work again.
AURA
The AURA will also be available in other sizes, but the pre-order for the AURA will only be available as 160x80.
The AURA will also be available in white, but the pre-order for the AURA will only be available as a black version.
With the software SignalRGB the AURA can not only be controlled, but also integrated into your RGB setup.
Do you have any further questions?
If you can't find the answer to your question in our FAQ, you can always contact us. We will answer you shortly!